App support

How can we help?

Ms. B: Toddler Learning Games

Get in touch

For help with Ms. B: Toddler Learning Games, questions about a purchase, or feedback, email us at [email protected].

The app is operated by Lantern Digital LLC. If you're reporting a problem, please tell us whether you're using an iPhone, iPad, or Android device, and describe what happened. Include the app version if you know it. Please don't send payment card details or personal information about your child.

Restore your purchase

If you've already purchased Unlock All Games, open Parent Settings in the app, complete the parental gate, and choose Restore purchases. Use the same Apple ID or Google Play account you used for the original purchase, and make sure your device is connected to the internet.

If your games still appear locked, email us and we'll help.

Purchases and refunds

Unlock All Games is an optional one-time purchase, not a subscription. Your purchase is processed by the Apple App Store or Google Play.

  • Apple purchases: Request a refund through Apple's Report a Problem page.
  • Google Play purchases: Request a refund through Google Play Support, or email us for help.

Privacy questions

For information about the app's data practices, read our Privacy Policy. Parents can email [email protected] with privacy questions or requests to delete anonymous purchase-verification records. Our Terms of Use explain purchases and use of the app.